PRECISION MEASUREMENT & SPECIALTY HAND TOOLS 

 

 

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WARRANTY REPAIR SERVICES

All Chicago Brand measurement tools undergo quality inspections prior to shipment and are believed to be free from defects in workmanship or material.  Within one year of end-user purchase, Chicago Brand will, at its option, repair or replace products returned freight prepaid with prior Return Goods Authorization (RGA#). Damage caused by misuse, abuse or improper care is not covered by our warranty.  Products returned for credit will be assessed a 15% restocking fee, provided the goods are in unused, re-sellable condition. 

 

NON- WARRANTY REPAIR SERVICES

Chicago Brand offers repair services for products that are no longer under warranty.   

To request an RGA# for Warranty or Non-Warranty Repair, please contact us:

Tel: (510) 656-5155

Fax: (510) 657-4016

Email: admin@chicagobrand.com

 

Return products to:

Chicago Brand

Ref: RGA#

4412 Technology Drive

Fremont, CA  94538

TECHNICAL SUPPORT

 

If you are experiencing technical difficulties with your product, or have any questions or concerns regarding the use and maintenance of your product, please do not hesitate contact us.  Our technicians are here to assist you.

 

Tel: (510) 656-5155

Fax: (510) 657-4016

Email: admin@chicagobrand.com

 

 

 

 

 

 

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